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Talking
about hotel customer satisfaction,
Hotel internet is gradually becoming a condition and no
longer and option. The Internet connectivity options at your
hotel, including lobbies, restaurants, and rooms etc, Whether
you operate free or pre-paid or post paid internet service in
your hotel, or you intend to implement one, this solution is for
you.
For most hotels
the customer is made up basically of busy business people who
need to constantly have internet access either wired or
wireless. For hotels that have wired internet Network with
interfaces where guests can connect their notebook computers by
hooking it to cabled network connection available in the room.
By default, the guests will not have Internet access; they will
be redirected to the hotel’s secure login page. Also for hotel
with WIFI access, when guests with laptop that has wireless
feature tries to access the internet, he will be redirected to
the hotel’s secure login page; prompting the guest to
authenticate (with username and password). The guests will enter
their username and password (purchased from hotel reception) to
authenticate. The guests will have Internet access only after
this authentication. As soon as the guest reaches the balance
minutes to zero, the guest will be prompted to buy more time or
disconnect. If the guest opted for post paid, it will be added
in the bill. The prepaid/post-paid schemes can also be devised
to offer selected services such as, mail only or browsing only
or both.
Hotspot manager allows hotel operators to advertise their
product on the login page and you can also pass information
across using the login page. Hotels operators can show pictures
of lobbies and advertise rates on the login page.
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